JULY 29, 2015

Make a positive difference for residents in assisted living and nursing homes– volunteer

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PHOENIX – The Ombudsman program of Area Agency on Aging, Region One is looking for caring volunteers to visit long-term care facilities and advocate for resident rights.

Volunteer Ombudsman are trained to:
• Identify and investigate complaints
• Provide information to residents about long-term care services
• Educate and inform residents, facility staff, families and others about resident rights
• Promote the develope of resident and family councils
• Advocate for changes to improve residents’ quality of life and care

Volunteers will take part in a comprehensive and in-the-field training and receive support from the Ombudsman staff.

For more information about the Ombudsman program in Maricopa County, please contact Fran Atkinson at 602-241-6132 or email her at fran.atkinson@aaaphx.org.

The Area Agency on Aging, Region One plans, develops and delivers services for seniors (60 years and older) and adults (18 and older) with disabilities and long-term care needs and adults (18 and older) diagnosed with HIV.

For services, call the Senior HELP LINE at 602-264-HELP (4357) or visit www.aaaphx.org.